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Business Management Information

Hows Your HUB?


Marketing gurus are always coming up with new lingo but oftentimes they are restating the old tried and true concepts in new terms. Marketing students from the 70's and 80's will be familiar with the acronym USP. USP stands for your "Unique Selling Position" and it should be the cornerstone of your marketing.

Are Your Marketing Pieces Up to Date?


The other day someone asked me for one of my informational brochures. As I was giving her the piece I stated that if I were printing these today it would be a little different. The piece was only about two months old and already the way I wanted to communicate things had changed slightly. Then I got to thinking. If I were to print informational brochures six months from now, they would probably be a little different too. Don't get me wrong. I am a big believer in consistency of marketing. However, in today's business environment especially as fast a pace as our business develops, things change...sometimes minutely and sometimes in a big way. What do you do?

On the Road to Assertiveness


Learning to be assertive takes time, courage and the ability to recognize the situation for what is really is.

Time Management and Team Development - The Yes and No of It


Sometimes.

Project Management, A Forgotten Perspective


Effective project managers know how to get the job done, and get it done right. Success comes not only from wise selection of the team members and utilization of the best project management software tools; effective managers know how to lead, and how to encourage project team members to do their best. This includes clearly setting and communicating project goals, providing proper training and/or equipment, as well as other necessary items and expertise. Effective project management also requires constant re-evaluation of your performance as the project leader. The most effective form of leadership is by example. If your team members see that you strive to live up to the high standards you require from the project team, they will inevitably be more productive.

Try It Out On Your Team First


Wow! You?re brilliant! You have a great idea. You?ve looked at it every possible way to find holes in your logic, fallacies in your assumptions. You know it will work and you can?t wait to turn your new brainstorm loose then reap the rewards of your genius. I know you?re excited but before you unleash your great idea, first try it out on those around you for analysis, discussion, improvements, and (gasp!) criticism.

Help for the Meeting-Weary Manager


Most of us have found ourselves working on a team at one time or another. That means we have been asked to attend, and even participate, in lots of meetings. Unfortunately, few of us found these meetings to be particularly effective. Many in fact are a complete waste of valuable time and resources.

Conference Calling Can Save Your Sales OrganizationTime and Money!


Conference calling can save you money. There is no doubt that inthe sales business, every second counts. Whether it be training,sales meetings, or other needs, pulling your employees away fromthe sales opportunities even for these important tasks, cuts downon the time they can be making you money. If you take the firststep and try using conference calling, you may just find yourselfsaving money and making money. Let?s point out some of thefeatures and benefits of using conference calling here:

Communication, Feedback, and Participation: Three Easy Tidbits For Smarter Business


On communication: One of the biggest strains on the communication process occurs when the sender or receiver is experiencing stress, anger, or frustration either at work or at home. When a situation is emotionally charged, it is difficult to express yourself clearly and maintain a positive communication relationship. How we communicate can be as important as what we say. Using ?I? statements is the most effective technique to counterbalancing an emotional dialogue. ?I? statements, help the receiver and the sender express their own feelings and represent their personal thoughts, rather than make an attempt to interpret for the other person such as ?I feel that...? or ?The way I see...?.

Help Your Employees Prepare for a Performance Appraisal


PREPARING EMPLOYEES FOR THE PERFORMANCE APPRAISAL INTERVIEWS: Remind employees to give some thought to the purpose of performance appraisal: it is a means to learn from the past, plan for the future, and improve effectiveness and work satisfaction. The performance appraisal discussion is an opportunity to motivate, recognize, and reward your employee. It is a time for you and your employee to share perceptions about the employee?s accomplishments during the performance period. It is meant to be a culmination of all previous communications made during the performance period.

Todays Employees and Their New Needs: What You Need to Know


Today?s employees are not only interested in security or in pay and fringe benefits. They are often placing increased value on being recognized and involved in reaching personal growth goals. As a supervisor you must be aware of these new values. Keeping your employees? interests and priorities will help you better motivate them to work well.

Improved Communication to Improve Results


Facilitating good communication can make the difference between a well oiled, effective team and disorganization and ambiguity. By following the tips below, you, the supervisor, can take steps toward improving communication with your employees:

Using an Appraisal to Benefit Your Organization


PERFORMANCE APPRAISALS BENEFIT THE ORGANIZATION:

How Bad Communication Can Hold You Back and How to Break Free of It


The reason jobs are often not done right and employees are fired is because of lack of skill. Right? Wrong! Poor communication and ineffective human relations are the major causes. Remember: Communication is a ?meeting of meanings.? It?s getting through to the other person what you mean in a way that they understand. In fact, you want them to do more than understand, you want them to act on the information in the correct way. Effective communication is talking and listening to create that understanding. The end result is to get things done in a way so that you, the organization, and the employee will all be satisfied.

The Changing Boss-Secretary Relationship


THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One member is outlining the agenda for the annual stockholders? meeting, the other is managing the logistics. The last decade has brought many changes to the traditional boss/secretary relationship. We now see powers and responsibilities delegated to ?executive assistants? that only ten years ago would have been the sole province of the boss. And there has been a corresponding rise in the prestige and influence of those secretaries chosen to fill such positions. The fact is that fewer women are willing to be career secretaries.

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