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Business Management Information

ISO 9001 Okay Now You Have It How Do You Market It?


Marketing ISO 9001 2000.

ISO 9001, What Next?


The overriding goal of ISO-14000. (History 1995)

Hiring Tip -- Picking The Best Candidates


I often hear leaders from all types of organizations ask questions about hiring the right person. Their questions usually sound like these:

Leading Bad Actors To Be Good Performers


A successful leader told me, "The biggest challenge I've had in my career is dealing with bad actors. Brent, do you have tips on how to do it?"

Protect Your Organizations Proprietary Information


The other day one of our overseas clients called in a state of near panic, to ask a question. At issue was whether they had unwittingly violated U.S. law by transferring technical information to a joint venture partner in a European country. After hearing a two minute description, I was able to answer a resounding "Yes"! Such are the dangers of operating in a global environment. The worst part is that my client had been lead into their misdeed by following the well intentioned advice of a Fortune 100 U.S. corporation. One that certainly should have known better, but obviously does not. The potential penalties for such errors are daunting and ignorance of the law is not a defense. For a mere administrative ("civil") infraction, the penalty is up to $100,000 per occurrence. For intentional misdeeds, which are accorded criminal penalties, well, let's not even go there.

Invoice Factoring for Goverment Vendors


Assignment of Claims Act of 1986"....What does this mean for you?

Creativity and Innovation Management in Conservative, Staid Organisations


Conservative and staid organisations generally have a harder time implementing creativity and innovation into their day-to-day work processes and people. Leaders may want to capture the benefits of creativity and innovation, yet there may be relevant and almost contradictory issues that they have to deal with, including:

Real Costs in Distribution and What it Means To Your Company


Ever feel that all the lawyers in thh Country need to give their lives up for our freedom, by exiting the planet forthwith? Yes, me too. In an article in CCJ-Commercial Carrier Journal entitled "Ticking Away" The Insurance Time Bomb. It discussed how the trucking industry is limiting their insurance expenses by skipping some of the more prevalent coverage. For this reason the trucking companies have begun to add to our service contracts in the service sector, higher limits and more comprehensive additional insured certificates.

The Four Key Steps In Hiring And Keeping Top People


?When you hire the best, the rest is easy!? We have heard this phrase many times, but how do we put this concept into action? We know that hiring the best people is vital to the success of your business, especially for fast growing businesses. And certainly, your customers have high service expectations. So?how do you hire and keep top people? Let?s start from the beginning.

How To Manage A Difficult Employee


Having to manage a difficult employee is never fun and can be the most challenging part of your responsibilities as a business owner/executive. While never easy, this article will address a step-by-step way to consistently and confidently handle the most challenging employee situations. In addition, how you handle a difficult employee will send a strong and powerful message to those who still work for your company.

How To Hire Superstars


Can a person?s behavior and values really determine if they will be a future SuperStar for your company? If you knew the formula for hiring SuperStars and could cut your recruiting costs in half, would you start today? This article outlines three simple but critical steps for adding structure to your hiring process and raising your level of success.

Factoring Financing: How to Grow Your Business Without Debt or Loans


What is factoring?

Five Ways to Increase Profitability By Doing The Right Thing


1. Base your business in the Magic Triangle. Honesty, integrity, and quality are the three sides of the Magic Triangle of business success. Create the kind of company that stands for something more than the bottom line, and your bottom line will increase.

Understand What Flows Through Your Business to Find Improvement


I remember once seeing a cartoon which showed two people working a counter. On the wall behind them was a sign which read, ?Quality Work, Low Price, Fast Service ? Pick Two.? In order to deliver all three, which is what customers expect, it?s important to understand the flows of your organization.

To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company


As a child, you probably heard, "to thine own self be true." But what does that really mean? When the newspapers are full of cheating and lying business owners, politicians, and academics, does it really make sense to maintain your integrity?

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