Customer Service Information

My Child Has Opie Eye!


7:00 a.m., the silence in the house is broken by my child's call to me, from another room, "Mom, please take care of my Opie eye!"

Transforming Disgruntled Customers into Your Biggest Advocates


?I am writing to complain about the widget I bought from your site the other day.?

4 Easy Steps to Better Online Customer Support


Customer support is very important when you're running a business, whether your business is on or off the net. If your customer support is hopeless, you'll soon find your customers running away from you and worse, telling others to stay away too.

Increase in Customer Sales = Increase in Customer Service


One of the most popular questions asked in online business forums or even by my customers and subscribers is this :

Dissatisfied or Rude Customers Can Be Satisfied Customers


Renewing Customer Loyalty


Every business loses customers, but not many do much about getting them back. And that is a big mistake. Studies show that the average business looses 20 percent of its customer base each year.

Top Ten Strategies for Delivering 5-Star Customer Service


Customer satisfaction is valuable, but customer loyalty is priceless. In today's competitive world of business, it is becoming more and more important to deliver customer service that is unbeatable. These ten creative strategies can support you in turning your customers into walking billboards for your business.

Listening to Customers - 5 Tips


In a strange juxtapositioning of articles, this month's UK 'Management Today' has three pieces, relating to the importance of listening to customers.

Are You Giving Your Customers Enough Reasons To Return To Your Business?


Good customer service just isn't enough anymore in the marketplace in which we live. Times are changing and business owners are learning that they need to create such an awesome customer loyalty program that they are always at the forefront of their customers' minds on a regular basis.

Complaints Are Actually A Good Thing!


Nobody likes to get complaints. They make you question your judgment, they can ruin your day, and they almost always leave you in a bad mood. But what if I told you that complaints are actually a good thing?

6 Reasons Why Complaining Customers are Golden


With Some Tips on How to Respond

Can Three Words In Websters Dictionary Be The Key To Customer Loyalty?


Are you concerned about customer loyalty? Are your customers so loyal that they will stick with you through hell and high water? And if not, you really need to question how you can create a customer relationship that?s so gluey, that you never go bluey in the face. Funnily you don?t have to go far. Reach for your Webster?s dictionary and you?ll discover a hidden secret to customer loyalty.

A New Way To Handle Complaints, Or Is It?


What a lot of money we have been wasting on dealing with customer complaints.

It?s Customer Service Stupid: Delivering Customer Service Training That Sticks


"Society is always taken by surprise at any new example of common sense."

Hook Me Up With A Human


Oh, what has happened to the carbon-based organizational interface? Many organizations have digitized humans ? aka carbon-based units - out of existence in their customer service operations. Now, I love digital technology as much as anyone, but it is time to bring the people back into their appropriate customer service roles, don?t you think?

More Articles from Customer Service Information:
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20


© Athifea Distribution LLC - 2013