Do I Have to Do EVERYTHING Myself?!
The air in my client's office nearly crackled with her irritation. A scheduling snafu had left a client without important services. "I guess I just have to do everything myself," she ranted.
My calling as a small business consultant requires that I maintain objectivity in the face of a client's frustration and anger. My calling as a human being and a small business owner myself leads me to empathize with what she was feeling at the moment.
It often seems, as small business owners, that we do indeed have to do everything ourselves. No one understands our business like we do, no one has the single minded dedication that we do. But here is a simple truth: If you have to do everything yourself, you're not doing it right.
Now, my client knows this and because she does, she operates a growing, successful company. But, we all have our moments.
You see, in the beginning, your business is you. You are the president, the bookkeeper, the janitor, and the one who makes the product or performs the service. It is at this crucial time that you can best impact the future of your business. If you don't separate yourself from the day-to-day aspects of your company, you will run yourself into the ground.
Taking the approach of "I have to do everything myself" is a great recipe for burnout. How do I know?
GULP! Well, uh, um?it happened to me-yup! ME. Big know-it-all smarty-pants small business consultant. I walked right up to the trap and stuck my foot in it. And suddenly, I found myself so depressed and frustrated, I was ready to walk away from the business I had spent years building.
How did it happen? Did I lose my passion for helping small businesses succeed? Not at all. I still cared very deeply. So, what was the problem? I asked myself this question over and over as I repeatedly banged my head against the wall.
The problem was this: I was trying to be "The Solution". I was trying to do everything for everybody and still work on my own business. What's wrong with that? Being the solution is what business is all about, isn't it? If my customer has a need shouldn't I step up and try to fill that need?
Look at it this way, I'm a consultant. My job is to teach others how to do what needs to be done. A small business doesn't need an MBA to do the payroll. A small business needs a payroll system that works long-term. My job is to set up systems that work, to develop systems that are sustainable and workable solutions for the business at all stages of growth.
Once a system is working, it then becomes my job to teach others how it works. Then, the System becomes "The Solution." I am merely an "Interim Solution." I learn, I teach, I get out of the way. Only then have I truly taken care of my customer.
Apply this to your own business. Are you performing tasks that take you away from your most important functions? Are you focusing on the long-term growth of your business or are you spending all your time on activities for which you are merely an "Interim Solution"? By focusing on what is truly important, you're better able to find the balance between what is best for your customers and your business.
If you're one of the millions of Small Business Owners who is: feeling stressed and disorganized, tired of working long hours for less you're worth, and struggling for focus, Small Business Mastermind, Caroline Jordan MBA has a Special Report just for you. It's called "Seven Secrets for Small Business Success". Get it by going to http://www.TheJordanResult.com . It won't cost you one red cent. Get it now. Start improving your business today.
Outsourcing ? A Positive Approach For Small Businesses
Outsourcing is the strategic use of outside resources to perform activities traditionally handled by internal staff and resources. Small business owners can outsource non-core functions to specialized and efficient service providers. It is required of businesses to hire special contractors for particular types of work or to meet the demands put forth by sudden spurts in the workload. Recently, the trend of partnering with firms whose capabilities complement their own giving them an access to resources that were beyond their individual reach has come up. The difference between simply subcontracting and outsourcing is that outsourcing involves the wholesale restructuring of the corporation around core competencies and outside relationships.
Online Search: Small Businesses Level The Playing Field
Seventy percent of US households use the web when shopping locally, and about 25 percent of all searches are looking for local information. As more and more households make the switch to broadband connections, this trend will continue to escalate.
Employee Relations Manual Sample Outline
Most smart entrepreneurs and all large corporations have Employee Relations Manuals. Nearly all businesses with over five or more employees have some sort of employee manuals but not all have Employee Relations Manuals for their managers. It is important in today's litigious lawyer trap to have a good policy in place to protect you from a bad decision or improper handling of an employee situation by a manager. All too often a minor incident can lead to a problematic situation and end up in court, union arbitration or a hefty fine from a government regulatory agency which often tend to side with the employee, regardless of fact.
How Micro Loans Can Mean Macro Success for Your Business
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Conquering Confidence Killers for Small Business Success
"The way to develop self-confidence is to do the thing you fear". -- William Jennings Bryan
A Look at Incorporating a Business in Florida
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Become The Squeaky Wheel and Watch Your Business Skyrocket!
Providing high quality customer service is a must for any business to survive.
Banking and Company Credit Card Policies for Small Business
Does your small business have a banking and credit card policy? If not, perhaps you might wish to think on it. Developing such policies and procedures is not a difficult task. It will not take you long at all to make a relatively simple operations manual to cover your banking and credit card strategies. Below please find an outline or guideline to assist you in developing your own small business banking strategy.
Getting Behind in Your Work? You Need a Virtual Assistant!
If you don't know what a Virtual Assistant (or VA) is, don't worry. I only came across the term myself about a year ago. It seemed like a high-tech occupation that I would know little about until I stumbled across some information and found out that I was a Virtual Assistant! Not only that, I realized that small businesses were missing out on the opportunity to improve their efficiency by neglecting the vast talent so easily available online.
The Perilous Franchise Agreement: What Did You Sign?
Purchasing a franchise has become one of the most popular avenues for individuals looking to escape the rigid work day of a 9 to 5 job and take the leap into the world of independent business owner. After all, who doesn't dream of being their own boss and controlling the limits of their own financial future? For anyone looking to act on their entrepreneurial spirit, franchising can indeed offer many attractive qualities that can provide excellent growth and earning potential, as well as satisfy that longing for independence. On the other hand, individuals that jump into franchising too quickly without adequate planning can find themselves mired in financial and legal problems. Even the most sophisticated businessperson can fall into this trap and be left scrambling to understand exactly what they signed.
Dispute Resolution; Competing With Other Franchisees
If you are in a franchise and have a territory dispute with another franchisee you need to prevent a lawsuit use dispute resolution techniques to resolve the dispute. Competing with other franchisees is a subject that franchisors would prefer not to need to talk about. This is a real problem for some types of franchises. For instance mobile service businesses and home based franchises.
Do You Really Need a Toll-Free Number for Your Business?
Do You Really Need a Toll-Free Number for Your Business? The answer is YES! If you run a home business, whether it's a direct sales business, a part-time venture, or if you work full-time from home, if you don't have a toll-free number, you could be leaving money on the table.
Three Small Business Secrets to Getting More Billable Time
As small business owners we're in business to make money doing what we love. And that means we need enough billable hours to cover our expenses, our payroll, upgrades in skills and technology, and profit. But if stay in business for any length of time, you eventually reach the point where you just don't have more hours in the day to give to your business. After all, you have a personal life too. (If you don't have a personal life, you really need to work on that.) So, if you've maxed out on the hours you have available to build your business, how can you get more billable hours?
Your Small Business Suggestion Box
A suggestion box is a really good idea for your business. It can help you get valuable feedback from your customers -- feedback that they don't normally think to share with you. Whether your business is a brick and mortar location or purely virtual, it's important to hear from your customers. Here are some tips for success.
Measuring Your Way to Success
Are you a motivational speaker who consistently gets rave reviews yet your ratio of speaking to return rate is not where you would like it to be? Perhaps you are a trainer whose delivery is complimented time and again, and yet you are only being asked by 10 to 20% of the clients you see for a repeat performance?
Looking for a New Office Chair?
Perhaps you are building a new home office or you are redoing the one you have. Or, maybe you are looking for an office chair to replace that broken down model sitting in your office. Regardless, the office chairs of today offer more then just comfort. Choosing an office chair can be as much fun as getting a raise! Well, maybe it's not that good, but it's still a great moment!
5 Good Reasons a Self-Employed Professional Should Take Vacation
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5 Tips for Hiring a GREAT Bookkeeper
Bookkeeping?the "dreaded" word is something we all have to worry about. Business owners rarely go into business to deal with the financial aspects of running a business. It's easy to understand why! Who wants to do all those boring record keeping functions? Not many. Therefore, one of the first things most entrepreneurs do is hire a bookkeeper. Though hiring a friend, relative or anyone who isn't experienced with the basics of bookkeeping may be a recipe for DISASTER!
Competition in the Mobile Car Wash Industry
We have all seen the mobile washing units cruising our city, usually they are trucks, vans or trailer set ups with a water tank and a pressure washer unit aboard. They market their services with flyers and business cards, however most of their business comes from weekly repeats and referrals. Some cities have hundreds of these units going around the city cleaning stuff. You may think what a great business, but like in any business there is a competitive component to the industry, which is not so obvious on first observation.
Book Yourself Solid Key #5: Go Forward With Gusto & Articulate What You Do
Want your small business to flip instead of flop?! Statistically half of the entrepreneurs reading this will be out of business in three short years. Establishing a long standing, profitable and successful business absolutely depends on your ability to convey a clear message. A heartfelt message that tells clients exactly what you do, the specific 'invest-able opportunities' you bring to the table and all the ways clients will have a bigger, better, fuller life as a result of working with you.
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