Internet Etiquette for Business Success
You're trying to recruit a downline into your program, you've tried every trick in the book, and no one is signing up. Is there a sign on your back that says you've got the plague? Maybe you're lacking in internet etiquette.
Certain people skills are important for all business people. Online affiliate business presents unique challenges to the webmaster. While modern society tends towards individualism to the extreme, no consideration for others, and oftentimes total lack of self-restraint, internet relationships additionally have the mixed reputation of being cold and emotionless, depersonalized, fake, extreme (as in "flaming"), and untrustworthy until proven trustworthy.
Add to this skepticism towards commercialism both on and offline ("what's he trying to sell me? what's the catch?") and you can understand the importance of learning internet ettiquette for business success. I'll give you 8 points to keep in mind.
1. Thoughtful attention:
Most internet communication is via the written word. For example, I can tell you that a website is really cool; maybe you're first impression is that I'm saying I like it because it's hip and trendy. In the context of a discussion of website color palettes I may be referring to the shades of blue and gray used. Or maybe I mean the site doesn't draw the visitors...you see my point. Clarity is important.
2. Taking the time for clarity:
The internet has accustomed us to instant gratification. Just as you may not stick around if a website takes more than 10 seconds to load, or if a webmaster takes more than 30 seconds to make his point, you may not take the time to clarify what's been said in an email or chat and become angry or impatient. It's important to understand intentions. Be careful to separate your own emotional reaction from what was actually meant. Be sure you understand that the intention was to poke friendly fun, not to criticize, and so on.
3. Timely communication:
Understand the customers' or colleagues' expectations and needs, and be considerate of how and when you communicate. Remember that people need to be remembered, recognized and included.
4. Create a culture of caring:
As I stated above, we live in a world of lack of consideration. Think about how careless we can become with our language when we rely on eye contact and body language to communicate our meaning. These are absent on the internet. We have to consciously create a culture of caring. Everyone needs to feel safe, connected and important. Building trust allows everyone to ask questions, which is the only way to learn, even when they risk appearing stupid.
5. Be the Super Affiliate you want in your downline:
Express your goals, accept responsibility for your words, remember that we are all teachers, be visible (in forums, in your blog, with personal notes and changes in your website text, updates and newsletters). Be honest and genuine, listen well, be generous and helpful, be clear in expressing what you need, give thanks and stay in touch.
6. Help others achieve their goals: Refer your customers elsewhere when appropriate, this builds trust like no other action can. This can even lead to reciprocity from your competition or a joint venture.
7. Find common ground: remember you are building friendships and teamwork as well as making money.
8. Remember, you are your team's greatest advocate. If you've learned the above skills well, you know your teammates and can come to their aid and defense if need be. You're there when they need you, and their testimonials grace your homepage.
If you allow yourself to grow and change in these 8 ways and apply them to your internet communications, you'll be successful at building trust and rapport with your online colleagues. They'll be scrambling to sign up and they'll want to stick around.
Glenn Beach is a poet, writer and home business entrepreneur in Nova Scotia, Canada. Free newsletter, more articles, and business start-up info at: http://www.work-at-home-business-opportunity-canada.com
Prep for a Successful Trade Show
Well, autumn is upon us and with the onset of this season comes cleaner air and colourful outdoor scenery and, it is also prime season for trade shows. Sure, trade shows happen all throughout the year but, with many areas recognizing small business month/week, there is a greater opportunity for entrepreneurs to showcase their products or services to their target markets.
Forget the Press Release - Heres How to Pitch Like Roger Clemens
Stripped down to its core, publicity is little more than oneperson persuading another. You, the publicity seeker, mustpersuade a journalist that your story is worthy of receivingprint space or air time. Your ability to sell your story to ajournalist is what it's all about.
Managers, Got a Grip on Your PR?
What are you trying to do with your business, non-profit or association public relations program? Get a little publicity for a service or product? Or, perhaps, you're doing what you really should do, persuade your key external stakeholders to your way of thinking, then move them to take actions that lead to the success of your department, division or subsidiary.
A Guide to Optimizing Public Relations Content
This guide to "SEOing" your PR efforts can help you get high-ranking search results for your press releases, marketing white papers and ezine newsletter content. Whether you are managing PR efforts for several online companies or just one website, you've probably wondered how you can increase your sites (more importantly, your work) overall impact in the Web community. While the answer lies less and less on traditional forms of promotion such as press releases, learning the tricks of the trade to qualifying for top search engine placement could be the most important thing you ever do for your company.
Knowing the Community
You are in business for yourself, but how well do you know your customers and community? A good way to become better at understanding your community is to develop spread sheet databases of service clubs in your town with contact names, phone numbers, email addresses and brief descriptions. You should know all of the Volunteer Support / Service Clubs in your town. You will find sample letters in your Microsoft Word and Excel programs to make your job of creating these databases quite easy. You'll also find a list of service clubs at your local chamber of commerce and you can build your database from there. You will also find information in the newspaper under; what is happening events with contact names and sources. The file you create should be labeled Service Clubs Data Base and contain contact information for clubs such as:
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Public relations is popular because it is very cost-effective and it works. If you send out one press release, for example, and it gets into print, it could generate more interest in your product or service.
Interviews - Five Tips To Handle Tough Questions From Reporters
Journalists are trained and often experienced at getting information out of their subjects. Conflict and other negative situations often make the news and journalists often have a knack for taking a positive situation and twisting it into something else in order to make it more "sell"-able as news.
Right PR Focus A Powerful Advantage
Powerful is a strong word. But it fits here. As a business, non-profit or association manager, you create powerful advantage for yourself when you do something positive about the behaviors of those important outside audiences of yours that MOST affect your department, division or subsidiary.
Pot Roast and Public Relations (or, How Your Web Site Can Be Your Best P.R. Tool)
Recently I had a craving for pot roast. I racked my brain to think of a restaurant that offered a great pot roast (as you can see, I'm not a whiz in the kitchen). Anyway, I did what I usually do when I need to find information ? I searched Google for "pot roast boca raton" to see what restaurants came up.Well, only one restaurant's menu that featured pot roast came up. I had never eaten there before, so I phoned them to make sure they still had pot roast on the menu (alas, they didn't).But here's the bottom line: I would have become a new customer at this restaurant -- because it offered what I wanted -- and I learned about it while searching the Web. This underscores an important point: every business needs a Web site. Very simply, you never know when potential clients will be searching on the Web for something they need ? and the name of your business or organization will come up.Here's an example. The other night, I got a phone call from a writer in California. She was doing a story on P.R. and my name came up on her Internet search. If it weren't for my Web site, she never would have found me -- and I would have missed the opportunity for publicity.Here's another example. One of my clients told me that a potential customer had decided to do business with his company because of the high quality of its Web site. If you don't think your business or organization needs a Web site, consider this: quite possibly, this very minute, somebody out there is searching the Web for something he or she needs that you can provide. Copyright 2004 Margie Fisher All rights reserved.
Marketing-Minded Financial Planners, Its Not Who You Know But What You Know
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A Well-Oiled Strategy Machine
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Everyone knows the value of free publicity. And given the opportunity, most businesses would jump at the chance to have a news article written about them, or to be covered by TV and radio stations.
Is This Any Way to Run Your PR?
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Managers: Paying for PR-Lite?
As a business, non-profit or association manager, your public relations expenditure may give you names in the newspaper or product plugs on radio. But what about key stakeholder behavior change ? the kind that leads directly to achieving your managerial objectives?
Press Releases: Not Dead, Just Evolved
Mark Twain once said the rumors of his death had been greatly exaggerated. The same may be said for the press release. It's not dead, but its mission has evolved.
PR: Whats the Point?
Here's the point: people act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired-action the very people whose behaviors affect the organization the most, the public relations mission is accomplished.
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