Give People Something to Talk About!
My husband and I tried an experiment one night. We were invited to a dinner party with three other couples we didn't know. What we did know is that we were all around the same age. We also knew what we were having for dinner. The purpose of the dinner party was to have an opportunity to meet new people and make new friends.
That evening as we were heading to the party, we decided to try a communication experiment: we agreed that our role that evening was to ask questions to keep the conversation rolling. You know those 7-minute lulls that occur in conversation? Rather than to allow those lulls and to keep the conversation interesting we'd simply ask questions.
The dinner party lasted two and a half hours. During our time together, my husband and I simply kept the conversation going by asking various members at the table what their interests were, where they'd been on their last vacation, what pets they had as children, describe a memorable experience from their childhood, etc. The mood of the evening was general, casual conversation. Each time we asked a question of one person, it inspired a flow of conversation from the others along similar lines.
At the end of the evening, when my husband and I were leaving the hosts' home the hosts stopped us at the door to ask a question. They asked: "How did you become such good conversationalists?" We just looked at one another and smiled. The interesting thing about that evening is that we learned a tremendous amount about those six other people, but they learned virtually nothing about us. We had kept the conversation on them and about them, which kept them talking. Consequently, they thought we were amazing!
If you want to get a conversation going with people, talk to them about their favorite subjects-themselves. Most people get the sense they are never fully listened to. We can increase the level of respect we show them and show that we care about them individually by getting them talking about themselves, their interests, their thoughts, their desires. When we do that, not only are we gathering information about the people; we are also putting their needs before our own-a huge sign of respect.
Practice with Conversations at Work
Think about that in terms of your professionalism. If you can discover the needs, wants, and desires of your internal and external clients, you can help to fulfill those needs. When their needs are fulfilled they are generally more cooperative and more productive workers. Your goal, however, cannot be to feign interest in them in order to get more work out of them. People see through that false interest in a heartbeat.
Instead, practice putting the conversations of others ahead of your own just for the sake of showing and giving respect. That in itself is enough of a reason to allow others to speak fully and completely about their topics of interest. When they are allowed that gift, you will benefit from the relationship. You will be learning the value of giving the gift of listening to others, which results in improved rapport.
About the Author:
Dr. Tracy Peterson Turner works with organizations that want to turn their managers into leaders and with leaders who want to get their messages heard. She is an expert in both written and verbal communication and conducts presentations and workshops to help individuals and corporations meet their communication goals.
How Well Do Your Customers Know You?
Know your customer, know your customer, know your customer. Three very important rules of business. But let me ask you this: How well do your customers know YOU?
Building Business Relationships in a Roomful of Strangers
You approach a stranger at an association meeting or industry conference with you arm outstretched and say: "Hi. My name is?.." And you're off and running.
The Secrets of Effective Networking
Before we talk about specific networking tips I want to addressa critical aspect of networking that is often overlooked. Sometimes we are so eager to network that we don't stop toconsider whether or not we are investing our energy in theright places.
Networking in the Business world
Why is it so important to network with other people when owning a business? Because without building those key relationships our businesses won't grow. See, most of our businesses require referrals to generate more leads and needs. So you're probably saying what are the steps in networking effectively?
The 7 Habits of Highly Horrible Networkers
Networking is a term that didn't exist (academically) until almost 40 years ago. It's a word uttered in and around the business world every day, yet is unclear to most as to how it actually works. Still, it's a fundamental tool to the success of any business.
Social Network Software
My neighbor ? a lovely man I've known, and have had social contact with for years ? is the COO of one of the world's largest companies. He's read my books, is familiar with my concepts, and is a fan. But we've not talked shop due to our social connection.
People Know People
I recently entered the keyword "networking" into Google. In 0.13 seconds, it returned 21,600,000 entries. Amazing! What's even more amazing was when I entered the same search ten minutes later 200,000 additional entries were found. Countless articles and information are available about this subject. By reviewing the latest information, many of you are taking the first step towards learning more about networking tools and techniques.
Networking and Trade Shows
The most important reasons people exhibit at a trade show? To see what's new and to gather leads - information for future business.
Powerful Networking: Focus on Building Connections, Not Closing Sales
You can find numerous references in the business literature about the importance of a company's mission. These sources emphasize that the mission is not to make a profit; that a profit is the outcome of and reward for fulfilling the mission. In the same sense, the mission of networking is not to gain business and close sales. The mission of your networking activities is to make connections, develop relationships, and help others. The outcome of these activities will ultimately be increased business. It's the reward, not the purpose.
Flying High, Flying Far
"What me? Sell myself? You have to be joking!"
Sticky Situations: Nametag Best Practices
Because a person's name is the single context of human memory most apt to be forgotten; because self-disclosure is the single most effective way to build rapport and connect with people you just met; and because initiating the conversation is half the battle - your nametag is your best friend.
Small File Box With Resumes to Help Customers
I bet you have not thought about it much, but there are many ways you can help your customers in their daily lives. If you have a customer who just got laid off from their job, tell them you will be glad to take a few of their resumes and put them in a file box and when Corporate Executives come into the store you will be sure to put a good word in for them. Many years ago I use to drive from company to company to wash cars. Sometimes companies were hiring and sometimes laying off or closing. It was easy to put a small box behind the seat of my work truck and sense most of those who gave me their resumes were customers. I helped them and maintained a customer, because once they got a new job they could resume my mobile car wash services. It sure made people happy. I use to laugh at that, but I placed so many people over the years in jobs and they were so grateful they always referred so many new customers to me. As business owners we know thousands of people and we understand networking, use this skill to keep your customers gainfully employed so they can continue to patronize you. When you see someone out looking for a job, get their resume and keep it in a small file box behind your seat. Label ten folders with categories such as:
8 Ways To Develop Confidence In New Situations
Do you enjoy one-on-one networking, however, the thought of walking into room full of people you don't know horrifies you? You're not alone. Yes, even a social butterfly, President of the Social Committee in High School and avid networker knows how you feel. Here are some of my tricks.And they have all worked!
How NOT to Waste Your Time Networking
Ever wonder if networking, referral groups, and conferences are a waste of your time? Think about it?how many hours do you invest in deciding where to network, registering, getting there, "working the room," and then following up? How much real business do you generate from your networking efforts? How do you know where to invest and where to cut your losses?
Mobile Car Wash Companies; Trading Tips
If you run a mobile car washing firm we recommend trading for as many products and services as possible. You should trade for both personal and business items. You need to keep in mind that your gross sales will go down as you do this because money will not be taken in for these services you perform. You will however, notice a significant increase in your standard of living. This is because you will generally end up trading: Wholesale To Wholesale; Retail To Retail; Retail To Wholesale; Wholesale To Retail
Networking: What the Heck is a Ryze?
If you're new to the internet marketing club, you may have heard about "Ryze." What is that, you wonder? Ryze refers to the Ryze Business Network at http://Ryze.com.
Which Networking Events Should You Attend?
How does one determine which are the best events to attend based on one's best customer?
Networking to a New Life
Research shows that talking to strangers -- not people in your comfort zone -- is the single most powerful key to a creative career and business move. Yet many people resist. Sometimes they don't understand the concept of networking. At other times, they set impossible goals. Here are some guidelines for network for your second career, home or life.
Ten Simple Steps to More Customers with Better Networking
Networking is a great way to meet people in a "non-selling" setting. So, don't sell. Meet and greet. Ask people about their businesses. Be friendly and relaxed. Enjoy yourself. Get to know people. Above all, do not sell.
Youve Got Personality, Use It!
For the self employed professional, nothing is more important than the image you project to your clients and potential clients. Napoleon Hill put it best when he said, "People buy your personality and ideas long before they buy your products and services."
|© Athifea Distribution LLC - 2013|