3 Cs Leaders Must Communicate!
"Of every noble work the silent part is best,Of all expression that which can not be expressed"- William Wetmore Story
What we intend to communicate are the meanings our listenershear.
Every leader has something to say - yet, how many leaderstell those tales that need to be told?
1) Are leaders using the wrong words?
2) Are their words conveying the wrong things?
3) Do they intentionally mean the wrong things?
I believe our leadership communication problem involves anelement of all three.
We hear about leaders in all kinds of endeavors and allwalks of life saying they are being:
It's time to focus on the purposes of a leader's speech - weshould first ask ourselves 'why' leaders need to communicatebefore we attempt to understand what they need to say.
Communicate for Clarity!It's Imperative, Important & Immediate, So Say It!
the integrity, consistency and clarity of your own or thecollective group's agreed-upon
=> intent, purpose, mission, vision, meanings, beliefs,values, relationships and views
"Truth is the secret of eloquence and of virtue, the basisof moral authority; it is the highest summit of art and oflife" - Henri Frédéric Amiel
Clarity is the consistent communication of truth, purposeand integrity!
Communicate for Commitment!Ask for Their Hope, Faith and Acceptance!
To ensure their commitment, you must
-> facilitate, offer, negotiate and orchestrate the quality,quantity and worthiness of your people's
- trust, emotional investments, common bonds, cultural ties,franchise, loyalty, agreements, engagements, obligations,pledges and covenants
Your meanings, words and intentions must include a seriousconsideration of their
- need for retreat, current positions and stances, theirprivileges and rights, reputation and goodwill, and cravingor hopes for glory.
"Heroism is the brilliant triumph of the soul over theflesh, that is to say over fear: fear of poverty, ofsuffering, of calumny, of illness, of loneliness and ofdeath. There is no real piety without heroism."- Henri Frédéric Amiel
There is no real heroism without courage. There is no realcourage without commitment!
Communicate for Competence!Build It, Strengthen It, Grow It!
Elevate the competence of your people and their work
-> develop, discover, evaluate and strengthen the amount,impact and relevance of the team's
- talents, skills, performances, capabilities, momentum,transcendence, quantum leaps and improvements, capacities,influences, proficiencies, merits, literacy, adaptations andtransformations, suitability, deeds or accomplishments,contributions and investments of time, energies and ideas.
"Some are born great, some achieve greatness, and some havegreatness thrust upon 'em" - William Shakespeare
The good leader finds and allows greatness to blossom, thebetter leader encourages greatness to rise-up and assertitself, the greatest leader puts the ordinary into directcontact with greatness!
Use these 3 "C"s in your written and oral, formal orinformal communications. You'll see others respond to yourideas and follow your instructions with more enthusiasm.
I sometimes advise leaders to state the purpose of theirwords first, then provide more details to their audience.For example, tell them you want their commitment, then tellthem why you need it and what you hope to achieve with it.
When it comes to poor or weak communications, don't be avictim or perpetrator!
Use your leadership opportunities to clearly, passionatelyand capably communicate your true intentions - you can do itbecause you want to, you believe you can and you are capableof doing it well!
"Art is a human activity having for its purpose thetransmission to others of the highest and best feelings towhich men have risen." - Count Leo Tolstoy
Use the art of purposeful leadership communications toelevate, encourage and empower your people to superiorlevels of performance!
Copyright © 2005, Mustard Seed Investments, Inc.,All rights reserved.
Are You a Leader or a Manager?
President Ike Eisenhower once demonstrated the difference between leadership and management to his cabinet by putting a piece of string in a straight line on the conference table. He then asked one of the attendees to put his finger on one end of the string and push it. The string, of course, bunched up in an ugly bundle. He then asked the man to pull the string with his finger on one end. The string straightened up in a nice neat line and followed the finger across the table. "This", said Ike "is the difference between managing and leading."
What Kind of Leader Are You?
There are literally millions of words written and spoken each week on enlightened leadership yet the fact remains that low morale, high stress and job dissatisfaction continue to be three of the most serious problems facing the workplace. We seem to be so effectively socialized into top down leadership that we find it extremely difficult, if not impossible, to change our autocratic ways. All this in spite of the many workshops and seminars on new leadership paradigms which are rooted in the empowerment of people.
What We Can Learn From J. Paul Getty
J. Paul Getty planned to enter the U.S. Diplomatic Service, but, when he got out of college, the Oklahoma oil boom caught his attention. Since his father had already prospered in the oil business, he was irresistibly attracted to the prospects of wildcatting, and he decided to postpone his diplomatic ambitions for two more years.
Evil, Hostile Grumpy Listeners? Think Again
I hated Kyle Sisk*. A notorious bully, Kyle punctuated my grade school years with misery. He would tease me about my weight, purposely rattle me with shocking language, delight in making me look foolish at every opportunity. Kyle had scary, penetrating eyes and sharp, jagged teeth that looked, appropriately, like fangs. He even had his own evil henchman named Eddie who would follow him everywhere, laughing a conspiratorial little laugh asking, "Heh, heh, what are we going to do next, Kyle? Heh, heh." (All Eddie was missing was a hump.) A typical encounter was the time I was walking home from school and Kyle and Eddie pounced from behind some bushes, grabbed my books and threw them in the mud. Even worse, they snatched my precious, brand new little purse and threw it into the branches of a tree, far out of reach. They then ran off cackling in triumph. I, purseless, limped home in tears.
The Challenge to Lead
The topic of leadership has been and continues to be one of the most vital topics in human history. From ancient civilizations to modern day multi-national corporations, men and women of passion, fervor and zeal have sought to discover the secrets of moving others beyond the gray of their mundane reality to the rich array of colors that embody the palate of the extraordinary life.
Strengthening Leadership Development with Employees
Within every business lies a network of people who are working to make their employer successful. Because growing business requires more employees, employers need to seek prospective candidates who will align well with their business. Some businesses prefer to promote employees internally; and it can be very beneficial for their company. Keep in mind of three ways a business might want to hire internally. These reasons not only help with the growth of the business but enhance leadership development with their employees.
Leadership Development and Jumping Out of Airships
A German silent film melodrama depicts an airship bombing London during World War I. Lit up by searchlights and strafed by fighters, the crippled airship loses altitude as the captain frantically jettisons dispensable gear to lighten weight. Eventually, the only weight left is human. So the captain orders members of the crew overboard. A grisly scene unfolds as the airmen, one by one, without parachutes, step up to the hatch, salute the captain and the first mate, then jump to their deaths. Lightened, the airship returns safely to Germany.
How To Party Like Leonardo Da Vinci
After studying scores of great thinkers like Leonardo Da Vinci, I think I've stumbled upon what really set them apart from the rest of the folks living (and thinking) at the same time.
Celebrating Successes: The Power Of Compliments
Years ago, when I was new in management circles, a veteran administrator decided to share his self-described secret of success. He said: You have to be careful, Bill. I*ve learned not to compliment my people. Makes them too self-assured, and they get lax in their work habits. Better to keep them guessing.
There is too much learning out there that we earn drop by drop as we go through experiences in life. There is one of the experiences that I earned from a workshop on Leadership Skills and Management.
Give Your Valentine A Very Special Gift - Empowerment
Delegating is a commonly misunderstood concept. Delegating is not about dumping problems or chores you dislike doing onto the shoulders of others, it is an invaluable tool for "motivating and training your team to realize their full potential." (Blair)
What Does Exceptional Business Success Require of Us?
To excel in business we need conscious command of all our faculties, mind, body and heart to ensure our work/life balance. Then we can seize the moment of opportunity and create exceptional results.
The Leadership Talk As A Living Hologram
The hologram is a three-dimensional photograph made on a flat surface with laser beams.
Five Things Smart Leaders Do to Lower The Barriers To Change
Smart leaders understand that they don't "make" a change happen. They recognize that the people in their organization do the work, change behaviors, and, ultimately, make the change happen. They understand that their role is to make the change meaningful and easier to accept. Smart leaders facilitate change.
Is Your Life Ready For Groundhog Day?
In the hit comedic movie Groundhog Day, Bill Murray's character, Phil Conners, is caught up in a time warp, doomed to live the same day over and over until he gets it right. Hilarious as the ensuing mayhem may be on the big screen, it is a poignant and not too thinly veiled metaphor for how most of us live our own lives - mindlessly occupied with our own issues and concerns, stumbling through life (often over the toes of others) with little if any conscious direction or critical thought. In the end, we keep on running into the same scenarios and problems over and over - not because we're caught in a time loop, but because we're caught in a life-loop. We haven't made the grade, so we can't graduate beyond our current situation.
Professional Organizations: Join or Fold?
All of us join professional organizations for a reason--a friend belongs, we need to for credibility, etc. Many times we let years slide by and we don't stop and review those reasons. Unless something sets off a boundary--lack of funds, the organization runs itself into a ditch, or a leadership problem.
Lessons In Leadership: What Not To Do... From A Canoe!
When it comes to fishing, my husband takes the lead. But his lack of leadership ability in a recent canoe trip on the Boundary Waters in Northern Minnesota offered wonderful lessons on how leaders can unknowingly screw up.
To Be An Effective Leader, Do A Check-up From The Neck Up
Before we can effectively lead anyone, we must take an introspective view of ourselves. We must do a check-up from the neck up. We must be certain that the thoughts and attitudes we hold are in alignment with the role we perform.
The Incandescence Of The Human Spirit
There lives within every individual a power, an energy, an incandescence of spirit that is being constantly held in check, like a dimmer switch turned way down.
Two Leadership Traps: How To Get Out Of Them and How To Avoid Them (Part 1)
You've heard of the Peter Principle: "People are promoted to their level of ultimate incompetence". But what the Peter Principle doesn't tell you is the nature of the incompetence. For the most part, it's leadership incompetence.
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