MacDonalidisation: Braverman, Taylor & Mayo
For our purposes, MacDonaldisation is a process of rationalisation that results in an efficient, logical sequence of methods that can be used to complete a given task in a controlled way.
Frederick Winslow Taylor:
Protestant work ethic, that assumes people will work hard and behave rationally to maximize their own income
Workers would neutrally tend to work no harder then necessary given the chance to do so, and believed in control of those tendency through management. The method system was concerned with control; but was too rational ie there was no place in it for workers as human beings
Taylor was driven by the promise of direct financial benefit resulting from there studies of social science and research.
It was Henry Ford was that first applied Taylor's theories to mercenary in the form of an assembly line for improving the production of automobiles, which perhaps more importantly, removed the ability of the worker to dictate the pace of work by sampling each task and giving all procedure that might free workers from dehumanizing and alienating labor that is better done by machines and automation
Argues that rationalization of labor will serve to deskill labor and oppress the work force and that it eventually would creep up from the loest levels of work into the middle layers.
The human relations approach to work design were stall profit motivated, and dynamics of economic exploitation remain.
He believed that formal and in formal group interactions are of fundamental importance when trying to understand of human behaviours in the work place, these "unions"were removed and replaced with isolation on the production line.
Mayo, being unconcerned with Taylors profit motives had no feeling ether way and was just in it for the academic value.
However, Braverman was opposed to the dehumanising and damaging concepts unbodied with in the culmination of McDonaldization when expanded to include all aspects of work then society
The result is the fact that to be productive an employees dose not need wide-ranging skill sets and are controlled in many of the ways explored by Marx and Braverman,.
An example of efficiently could be the inconveniences of some ATM transactions (bad thing) In general, the ruthless efficiently of the production line style process can only have a primarily negative and harmful effect on a society, as institutions come to be dominated by the same principle.
The General Consequences:
I am the website administrator of the Wandle industrial museum (http://www.wandle.org). Established in 1983 by local people determined to ensure that the history of the valley was no longer neglected but enhanced awareness its heritage for the use and benefits of the community.
The Views of Karl Marx VS Max Weber
Compare and contrast the views of Karl Marx and Max Weber with regards as to what motivates people to work.
Better Business Boundaries
To get a new client, we might be inclined to make concessions no matter what the cost: offer a second or extra long sample session; reduce fees; set session times we don't want to work. We might leap at any opportunity before looking at the possible return on investment of time. These situations end up being lessons learned, sometimes painful ones.
Tales from the Corporate Frontlines: Shifting Culture and Climate in Todays Corporate World
This articles relates to the AlphaMeasure core competency Culture and Climate. AlphaMeasure defines climate as the effect an organization has on the employees, while culture refers more to the acceptable behaviors, attitudes, and habits of the organization as a whole. Knowing and understanding workplace culture and climate leads to a better understanding of what factors are influencing employees. In relation, the level of service your customers receive is almost always influenced by the culture and climate of your organization. This competency can be especially insightful if your organization is experiencing customer service related issues or problems working together internally.
Minding Your Global Manners
To say that today's business environment is becoming increasingly more global is to state the obvious. Meetings, phone calls and conferences are held all over the world and attendees can come from any point on the globe. On any given business day you can find yourself dealing face-to-face, over the phone, by e-mail and, on rare occasions, by postal letter with people whose customs and cultures differ your own. You may never have to leave home to interact on an international level.
No Credit is Due: Bad Telemarketing
Just a few minutes ago I was debating what to write about this week -- something interesting, perhaps, or maybe it was about time to give some credit to snails, I thought. Then, by some random stroke of luck, fate or writer's lightning (a term I created just now), I received a phone call from a credit card company...
The Need to Survive; A Death Knell For Organizations
Changing the driving force upon which business decisions are based is crucial in order to not only restore ethics in business but to truly improve the lives of those whom they were meant to benefit: executives, employees and consumers. After all, weren't business activities meant to improve the state of existence of human beings on this planet?
Business Ethics: The Law of Corporate Karma
According to the shamanic traditions, the great mystery of being is that all things are alive and have a level of intelligence. This is because all things are a part of the Great Spirit. However, all things also function individually, in thought and action. It is in these individual actions that karma is born. Karmic laws also state that all karma, both good and bad, must also return home...return to sender!
Tales from the Corporate Frontlines: Diversity And Success, In The Workplace
This article relates to the Diversity in the Workplace Competency, commonly evaluated in employee satisfaction surveys. This competency explores whether your organization provides understanding and supports interaction among diverse population groups while respecting individuals' personal values and ideas. Research shows that by fostering a climate where equity and mutual respect are intrinsic, an organization can create a success-oriented, cooperative and caring work environment that draws intellectual strength and produces innovative solutions from the synergy of its people.
Conflict: Not Necessarily a Bad Thing
I got yelled at tonight. Not the type of yelling that someone does when you've done something to tick someone off, but the kind of yelling that was a swift kick in the pants about something that I'm NOT doing.
Top 10 Principles for Positive Business Ethics
This morning, I read about a company using on-line auctions to defraud customers. Last week, I consulted on an ethics complaint where a business coach betrayed a client's confidentiality. And, recently a Physician was convicted of insider trading based on information from a patient, a violation of both business ethics and her professional ethics.
Laws and Ethics?. Who?s Kidding Who?
Years ago I read an article by a renowned psychologist wherein he wrote his studies found one percent of all human beings would never lie, cheat or steal. One percent would always lie, cheat or steal and given the right set of circumstances, the rest of us would likely lie, cheat and/or steal.
Are You Selling Out Your Integrity?
Integrity in business is a quality that is highly under-rated by executives these days. Many executives are so "pushed and pulled" by a not so hidden force called the "profit motive" that they often find themselves compromising something that without which they could lose all credibility and trust from those they are trying to retain business from.
How To Detect Liars In Your Business & Personal Life
We live in a world full of lies and deception. Most of us (or all of us?) lied or were forced to do so, in a small or larger scale, because of some circumstances. Unfortunately, some individuals use to prevaricate or lie deliberately. They use to do it frequently in every aspect of their life.
The Only Thing You Get for Free in Life is Hungry!
My grandfather was a very wise man. Simple but wise. He once told me "The only thing you get in life for free is hungry." There is a lot of truth in that. I see it all the time online and offline that people are looking for the perverbial "free ride."
Selling Truth as a Differentiator
The last few years have been a period of heightened scrutiny and scandal for the financial services industry. Most recently, the SEC issued a report on pension consultants regarding conflicts of interest and the objectivity of advice given to retirement plan sponsors. It's become vital to the success of insurance and financial advisors that they differentiate themselves with their exemplary ethics, that they operate by a higher moral code and that they communicate that higher standard to their clients. Why? Because research proves that ethics builds trust, and trust sells - in the long-term and - in the short-term, as well.
Brain Development and Due Process
Work Ethics ? A Paradigm Shift
Work ethics is a hot topic in today's business and educational worlds. Yet, how do we define this hybrid phrase with the word work meaning more than a specific outcome and the word ethics being more than the values that enhance that outcome?
Tales from the Corporate Frontlines: Work Ethics and the Customer
This article relates to the Ethics in the Workplace competency, commonly evaluated in employee surveys. It gives examples of how employees and customers consider ethical behavior and sound values an integral part of your organization. This competency covers a variety of topics like customer treatment, employee professionalism, and expected/acceptable organizational behaviors. At a high level, this competency will investigate the standards by which your employees treat your customers, co-workers, and the organization itself.
The Armaments Industry and Holy (?) Roman Emperors
"The time for fixing every essential right on a legal basis is while our rulers are honest and ourselves united. From the conclusion of this war we shall be going down hill. It will not then be necessary to resort every movement to the people for support. They will be forgotten, therefore, and their rights disregarded. They will forget themselves, but in the sole faculty of making money... The shackles, therefore, which shall not be knocked off at the conclusion of this war, will remain on us long, will be made heavier and heavier." - Thomas Jefferson
Ethics in Business - Please Have Some
Is your business ethical?
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