Tales from the Corporate Frontlines: Diversity And Success, In The Workplace
This article relates to the Diversity in the Workplace Competency, commonly evaluated in employee satisfaction surveys. This competency explores whether your organization provides understanding and supports interaction among diverse population groups while respecting individuals' personal values and ideas. Research shows that by fostering a climate where equity and mutual respect are intrinsic, an organization can create a success-oriented, cooperative and caring work environment that draws intellectual strength and produces innovative solutions from the synergy of its people.
All businesses can benefit from a diverse body of talent bringing fresh ideas, perspectives, and views to the workplace. However, a diverse workforce means that the managers within your organization must be capable of capitalizing on the mixture of genders, cultural backgrounds, ages, and lifestyles present in your staff to respond to business opportunities more rapidly and creatively.
This short story, Diversity----and Success, in the Workplace, is part of AlphaMeasure's Compilation, Tales from the Corporate Frontlines. It illustrates how one manager recognized and used a diverse team to achieve the best possible work product for the company, and win new business as well.
It was a project unlike any our small ad agency had ever undertaken. A new client, selling a completely different product than we usually worked with. And our team had been awarded the opportunity to develop the perfect campaign and win the continued business of this new client. We all looked at our project manager, who was with us now for six whole months, like he had lost his mind. Why not team A? They had twice the experience and were always the group chosen to woo new clients with their work. Surely they were a safer choice. Why risk the client on us?
Our project manager patiently explained that out team had the required diversity for this project. If ever a project demanded workforce diversity---this was it. We looked around at each other, sure enough, we referred to ourselves as the "odds and ends" we were all so different. Our writers and designers represented a mixture of newbie talent, on fire with ambition, more mature people on their second careers, and new hires who earned their stripes far away, in big city agencies. We worked okay together, but our projects so far were small cast offs from the senior teams.
Yes, the project manager continued, this campaign required a diversity that the more entrenched teams lacked. More of our members represented the target demographic, and the deadline demanded quick turnaround. That was one of the reasons our company had landed the project. Times were tight and potential long-term clients were nothing to sneeze at. He was confident that if we pulled together, we'd achieve the best possible outcome for everyone--- a brilliant campaign that would lure the new client onto our roster forever.
Still thinking that he was crazy, we began our work. The entire process was amazing. Our brainstorming sessions produced several great concepts that we developed eagerly. The newbies provided smart, stylish slogans, while the latecomers worked overtime to combine them with vibrant design. Our client loved it. So much so that our firm was awarded three more projects with the expectation that our team would do the required work.
Yes, our project manager was crazy. Crazy enough to go against the usual procedure and capitalize on the workforce diversity of our team to the benefit of the company. We succeeded ---with his guidance, of course.
© 2005 AlphaMeasure, Inc. - All Rights Reserved
This article may be reprinted, provided it is published in its entirety, includes the author bio information, and all links remain active.
Measure. Report. Improve your organization with AlphaMeasure employee surveys.
Josh Greenberg is President of AlphaMeasure, Inc.
AlphaMeasure provides organizations of all sizes a powerful web based method for measuring employee satisfaction, determining employee engagement, and increasing employee retention.
Launch your employee surveys with AlphaMeasure.
Work Ethics ? A Paradigm Shift
Work ethics is a hot topic in today's business and educational worlds. Yet, how do we define this hybrid phrase with the word work meaning more than a specific outcome and the word ethics being more than the values that enhance that outcome?
I know that diversity has been a big topic of conversation ever since the early 1990s when research supported the demographics that by the year 2000, 85% of the entering workforce would be female, African-American, Asian-American, Latino, or new immigrants. The fact that white males would be a minority entering the workplace was a wake up call for corporate America.
There is much talk today about ethics in business - as there should be, but there should be more than talk; there should be a high moral code for all executives who are responsible to both their customers and their shareholders.
Do Organizations Serve Us Or Do We Serve Organizations
We have seen an erosion in the confidence that society has in organizational leadership and its integrity recently with the numerous accounting scandals that have become public.Clearly this has led to the demise of several large organizations. In performance terms it is obvious that erosion of leadership integrity is not good for business.
Laws and Ethics?. Who?s Kidding Who?
Years ago I read an article by a renowned psychologist wherein he wrote his studies found one percent of all human beings would never lie, cheat or steal. One percent would always lie, cheat or steal and given the right set of circumstances, the rest of us would likely lie, cheat and/or steal.
The Everyday Business Ethics Crisis Or Im Mad as Hell and Not Going to Take it Anymore
Breaking news may feature the Enron debacle, WorldCom activities, or accounting problems but we live our everyday business life making ethical choices that affect our employment and businesses. Consider the ethical choices made in these situations:
Better Business Boundaries
To get a new client, we might be inclined to make concessions no matter what the cost: offer a second or extra long sample session; reduce fees; set session times we don't want to work. We might leap at any opportunity before looking at the possible return on investment of time. These situations end up being lessons learned, sometimes painful ones.
Business Ethics: The Law of Corporate Karma
According to the shamanic traditions, the great mystery of being is that all things are alive and have a level of intelligence. This is because all things are a part of the Great Spirit. However, all things also function individually, in thought and action. It is in these individual actions that karma is born. Karmic laws also state that all karma, both good and bad, must also return home...return to sender!
Minding Your Global Manners
To say that today's business environment is becoming increasingly more global is to state the obvious. Meetings, phone calls and conferences are held all over the world and attendees can come from any point on the globe. On any given business day you can find yourself dealing face-to-face, over the phone, by e-mail and, on rare occasions, by postal letter with people whose customs and cultures differ your own. You may never have to leave home to interact on an international level.
Is Good Neighborliness Good Business?
[Note: This story is not a criticism of Buddhism. It is a story of neighborly love.]
Business Ethics: An Oxymoron?
Why do I believe good PR and business ethics are inextricably linked? It comes down to definitions. Ethics is learning what is right and what is wrong and then doing the "right thing." PR involves providing counsel on the "right thing" to do and then helping the organization get credit for it.
Tales from the Corporate Frontlines: Work Ethics and the Customer
This article relates to the Ethics in the Workplace competency, commonly evaluated in employee surveys. It gives examples of how employees and customers consider ethical behavior and sound values an integral part of your organization. This competency covers a variety of topics like customer treatment, employee professionalism, and expected/acceptable organizational behaviors. At a high level, this competency will investigate the standards by which your employees treat your customers, co-workers, and the organization itself.
Financial Projections in Business Plans
One of the most difficult sections to write in a business plan is the proforma and financial sections. After all it is most difficult to what exact costs you will incur or what level of sales volumes are actually achievable. So often businesses are faced with excess government controls at all levels which take thousands of dollars in fees, additionally legal fees, delays and lawsuits often ensue and slow the project. You cannot know in advance what roadblocks or brick walls city planners, country agencies or Federal Regulators will come up with, as they often change their minds and add new laws in the middle of your already delayed project. These are only a few of the problems facing entrepreneurs when writing financial projections. Other issues occur from an over enthusiastic entrepreneurial positive attitude and business plan writers should double the money needed and triple the time to complete the project to be on a reality based plain. Thus if you beat your projections everyone is happy. Including bankers, investors and yourself. If folks are not happy you may find yourself in court defending yourself and making excuses, many of which many not be your fault, but in the end you are hung out to dry as the buck stops with you.
The Need to Survive; A Death Knell For Organizations
Changing the driving force upon which business decisions are based is crucial in order to not only restore ethics in business but to truly improve the lives of those whom they were meant to benefit: executives, employees and consumers. After all, weren't business activities meant to improve the state of existence of human beings on this planet?
What is a Ponzi Scheme?
This is for those who don't believe me when I talk about the dangers of "mystery money" schemes.
The Social Implications of Computing
Directed by Mark Harrison, "Visions of Heaven and Hell" is a three-part cautionary tale come documentary commissioned by Channel Four, that warns of the impending infiltration of technology and pessimistically endeavours to communicate the sentient of an old Buddhist proverb which states "To every man is given the key to the gates of heaven; the same key opens the gates of hell." and within computerisation lies such a key thought a dismal set of apprehensive predilections.
Communicable Corporate Diseases Hurting Business Sexcess!
Enron Executive goes to prison for 10 years, Martha Stewart is under house arrest, and Bill Clinton averages $150,000 per speaking engagement.
Business Ethics: How The Sales Function Can Transmit Company Values
I recently got a "thank-you" call from a man who read my new e-book Buying Facilitation.
Ethics in Business - Please Have Some
Is your business ethical?
Business Ethics: An Oxymoron
An oxymoron: the juxtaposition of contradictory words or concepts. That is what we have with the term "Business Ethics". The very contradiction that is inherent in this latter phrase is an indication of the challenge that individuals who work for organizations face as we all approach the resource limits of this planet.
|© Athifea Distribution LLC - 2013|